Web Site Usability

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ShoreWalker
Covers every area of good site design as well as what not to do. Steers you away from hype and towards more practical, user-friendly Web design. Based in Australia.

SIGCHI World Wide Web Special Interest Area
WWWSIA is a subgroup of the ACM Special Interest Group on Computer-Human Interaction (SIGCHI). It focuses on the human factors of the World Wide Web.

Some Simple Techniques In Making Your Website Accessible
Tutorial by Andrew Pae, Technical Coordinator at the ADAPTS Office at Georgia Tech. General design principles plus resources for additional information.

Something 4 Nothing Web Pages
Tips for building pages which are visually pleasing, and yet still download quickly and make information easy to access. From Webdeveloper.com.

Spool, Jared: Hard Evidence from Research
Spool uncovers the lessons his research has taught him about how best to design a site so that users don't end up thwarted

Spool, Jared: Web Graphic Design Is Not What You Think, A Usability Perspective
"The number one activity on the Web is information retrieval." In part of his tutorial, Spool explained his findings on graphic design and users' success.

Starling Access Services
Interesting definition of Accessible Web Design. For use by "anyone, any web browsing technology and any site".

STC SIG - Usability
Forum to share information, resources and experiences on issues related to the usability and user-centered design. It is the home of the Usability Special Interest Group of the Society for Technical Communication.

Stevesdomain.net
Focuses on furthering the education of web related topics, including web design and navigation tips, advice and techniques.

Szuc, Daniel: Usability in Hong Kong
Interview detailing the approach to web usability in Hong Kong.

The Scent of Information
The reason why so many people lose their way on the Web, according to usability expert Jared Spool, is because they lose the scent of the information they are looking for. Jared shares his thoughts and perspectives on the Web, usability, and the user's quest for information. (May 15, 1998)

The WDVL: Designing Attractive Web Pages
Before you can design avant-garde Web pages, you have to know what the rules are before you try to break, bend or amend them.

Theory
A weekly column by Adam Baker that discusses web usability, interface, and interaction design. Includes previous columns for review.

Tognazzini, Bruce: First Principles
Bruce Tognazzini discusses basic prinicples of usability for both traditional applications and web services.

Top Ten Web Design Mistakes of 2003 (Jakob Nielsen's Alertbox)
Sites are getting better at using minimalist design, maintaining archives, and offering comprehensive services. However, these advances entail their own usability problems, as several prominent mistakes from 2003 show. (December, 2003)

Towards a Model of Trust for E-Commerce System Design
A paper, by Florian N. Egger, presents a model of trust that informs the human-computer interaction (HCI) design of electronic commerce systems.

Usability Engineering
"Designing for Ease Use", Article written by Corporate Solutions Consulting (UK)on usability engineering.

Usability First
Diamond Bullet Design offers their experience and knowledge on website and software usability.

Usability Matters
From the Usability Matters Group at the Linköping University in Sweden. Their goal is to make computer systems more usable. The 1995 essay "Perspectives on Usability" by Jonas Löwgren is available for download in PDF format.

Usability Must Die
Examines what's wrong with the usability movement, with some humour, and experiences from the coal face of software design.

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