Web Site Usability

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100 Things to Do to Make a Better Site
List of several (actually, eight) ways to make a more user-friendly site. Also has other reader comments on the same topic.

7 Debilitating Diseases of Business Websites
Illnesses make websites inefficient. The cures, by Dr. Ralph F. Wilson:Web Marketing Today, Issue 41, February 1, 1998. (February 1, 1998)

A Heuristic Evaluation of a World Wide Web Prototype
Experiment by the Bureau of Labor Statistics(BLS)finding a large number of usability problems that were identified and suggestions for correction.

A List Apart - The Perfect 404
Ian Lloyd gives strategies for building custom 404 error pages that enhance usability. (January 16, 2004)

Accessible Web
A guide to creating accessible web pages and downloadable documents. From the University of Newcastle, Australia.

Adaptive Path - 90% of All Usability Testing is Useless
Lane Becker writes, "Rather than a validation done once before completing a product... internal, qualitative usability testing [should be] done earlier, more frequently, and as part of the design process - not separate from it." (June, 2004)

AgeLight Institute
Guidelines written for webmasters, communicators and marketers to assist with website design for maximum usability for seniors and older internet users.

Alertbox
Jakob Nielsen's bi-weekly column on current issues in Web usability, focusing on simple and minimalist design based on real user needs.

Alertbox : Top-10 Guidelines for Homepage Usability
Following key guidelines for homepage usability is well worth the investment.

All Things Web: The Usable Web
Tips and techniques for building reader-friendly Web pages.

alt tags - Muddling Through
Web site designers should think hard about how to keep users from muddling around on their sites. "Users muddle when it isn’t clear what they are supposed to do in any given situation."

AnyBrowser.com
Web page viewer presents a site as it might be seen by visitors with different browsers.

Art and the Zen of Web Sites
Suggestions and guidelines for putting together a usable and attractive web site.

BBC News
Web design 'causes confusion' - Web designers are not on the same wavelength as surfers when it comes to creating sites, says a US study.

Bohmann Usability
News weblog covering web usability in Europe.

Business Benefits of Accessible Web Design
Describes the many business and technical benefits that are realised by applying the Web Content Accessibility Guidelines (WCAG) to Web applications.

CNET.com - Study: Design lacking in e-tail sites
The design of some of the leading online stores is mediocre at best, but, according to a new study, it is improving. (June 3, 2002)

CNN.com - Analysis: Web sites are locking out the disabled
Office buildings have wheelchair ramps and TV has closed captioning, but many Web sites are inaccessible to people with disabilities. Things don't have to be that way. (August 7, 2000)

Comparison of Usability Evaluation Methods
A listing of the most popular methods for determining usability, including the advantages and disadvantages of each.

Conference on Usability Tools and Techniques
A summary from the conference sponsored by AT&T Labs. The goal is to develop software tools and techniques for evaluating the usability of web sites.

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